1. Is it safe to use my credit card on your website?
Yes! We use various electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. Your card information is completely safe here.
2. What if I forget my password?
If you forget your password, click “Forgot your password?” on the login page, and then follow the instructions on the next page to change your password. For security reasons, we cannot send your password via email.
3. Is your picture an actual reproduction or a genuine one on the website?
We guarantee 100% that all pictures taken from our website are actual pictures of our replica watches! The watch looks exactly the same as in the picture, and we never use any pictures of other people or pictures of genuine watches.
4. I see that other websites offer cheaper prices, why is yours more expensive?
The price of the watch depends on the quality. Many websites will offer the lowest quality available, so they can be sold at a cheaper price. But we don’t believe in offering low-quality products that may break if worn only once or twice. In fact, we trust our products so much that we have a warranty on all items purchased from our website.
5. Terminology: What do auto, quartz and scanning second hand mean?
Automatic refers to a watch movement composed of an automatic winding mechanism, which allows the watch to run on its own without a battery. The advantage of this is that the watch does not require batteries to operate. Its disadvantage is that the watch should be maintained every few years to ensure that it runs smoothly.
Quartz refers to a watch movement that runs on batteries. The advantage of this is that the service life of the watch is usually longer than that of an automatic watch. Its disadvantage is that the battery must be replaced frequently.
The scanning second hand refers to a second hand that sweeps smoothly rather than tick every second. Basically, its movement consists of a bunch of very tiny, fast ticking sounds, which combined make it look like the hand is sweeping smoothly. All automatic watches have a scanning second hand, and all quartz watches have a tick second hand.
6. What are the acceptable payment methods?
We currently accept payment methods: Visa card, MasterCard, credit card, Western Union.
7. What if I am not satisfied with the watch I received?
You can contact our customer service to get the return address. After verification within the specified time, we will refund the full amount or replace it with a new one. Our goal is to satisfy every customer. Therefore, there is no risk in buying a watch on our website.